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Margaret assures that with the reference of this book, you can write letters even for the rare topics such as apologizing a friend, complaining about a rude salesperson, expressing your feelings about a loved one's illness and even if you have to thank a co-worker for assisting you. The great part about her letters is that you can modify it according to your convenience.
She also teaches you about formatting, styling, toning and various forms of addressing while writing the letters. She has given many ready-to-use kinds of letters that can be really helpful for you in urgency. She has categorized her book in different parts which comprises of kind of purpose for which you wish to write a letter for- Apologies, Condolences and sad occasions, Encouragement, Congratulations, Special occasions, Thank-you notes, Relationships and Neighbours. These are personal letters. In the Business section, she has topics like Education, career, housing, banking, community and law, press and media, products, services and travelling-related. If you will see the topics that she has covered in each of these types, you will be surprised.
The drawback of the book is:- Author has given this book a very casual approach. She could have made it look professional that could have given it little more credibility. Also, the format of letters isn't appropriate at most of the times. She has just concentrated on what has to be written as content in the letter rather than giving shape to the letter to make it look attractive. Every letter looks as if an email has been written to someone and not a real letter. Rest, it's a good book that has to be with you.
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